Refund policy

 If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Refunds or replacements may be accepted IF and ONLY IF the item/s you received have been damaged in anyway during shipment. However, you are required to send us pictures of the package and item you received with details stating the issue.

Unfortunately, we cannot accept returns OR refunds on sale items.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. 

If your return is accepted, we’ll notify you, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Contact us for more info via

Email: classynailscraftstudio@gmail.com

Phone/Whatsapp: +677 7283473

 

DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at classynailscraftstudio@gmail.com or by phone +677 7283473